Frequently asked questions
Quick answers about booking, preparing for a visit and what to expect.
Booking and quotes
How do I get a quote?
Send a quote request with a few details about your space. We reply with a clear, written quote.
How soon can you start?
It depends on availability and the service you choose. Tell us your preferred dates in the request and we will confirm what is possible.
Can I change or cancel a booking?
Yes. Contact us as early as you can and we will rearrange or cancel where we are able to.
Your visit
Do I need to be home?
No, not always. We agree how we will get in when you book.
What do you bring?
We bring the equipment and products needed for the agreed scope. Tell us if you prefer specific products.
Can you work around pets and allergies?
Please tell us in your request. We will plan the visit with those needs in mind.
Services
What is the difference between a regular and a deep clean?
A regular visit keeps a clean space maintained. A deep clean goes further, covering detail work that routine visits skip.
Do you clean workplaces?
Yes. See our commercial cleaning page for typical scopes and how a plan works.
Do you offer move-in and move-out cleaning?
Yes. These cleans cover empty properties for handover or a fresh start.
Still have a question?
Send us a message and we will reply in plain language.